can Never get an appointment
Receptionists unhelpful think they are doctors and can diagnose by phone totally unacceptable
They make you almost beg for an appointment
You cannot are a doctor until you have been first to see nurse practitioner
My son has seen both the practitioner and doctor in June problem not gone away ring for an appointment to be told no you cannot see a doctor without going through the nurse practitioner again
The system they use does not work
I was even told by a receptionist that they gave too many patients and not enough doctors
My advise stop advertising on your web page that new patients are being accepted when you cannot provide a doctors service to exsisting patients
If I ever had a major problem I would not even call I would go straight to hospital. The trauma of ringing this doctor is totally unacceptable I pity anyone who is ill or old to be put through this doctors torture
"Don’t bother go straight to hospital"
About: Castle Mead Medical Centre Castle Mead Medical Centre Hinckley LE10 1DS https://www.castlemeadmedicalcentre.co.uk/index.aspx
Posted via nhs.uk
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