"Power failure at GP Surgery"
About: Leeds PCT Leeds PCT Leeds LS16 6QG
Posted by mikejp (as ),
There was a total electrical power failure at my GPs.
When I got to the surgery, which was closed, I was met by the Senior Partner who told me that they had a total electrical failure because of a major fault with an underground power cable.
I asked why no one had phone me (and other I assumed) to advise not to attend.... I was told they were not able to get the information from the computer system due to the mains failure.
1 ~ Any disaster recovery plan in place?
2 ~ What about a UPS to keep the system up and running?
3 ~ Are the operational records / online appointments etc backed up off site?
4 ~ Apparently EMIS could not access the records.
5 ~ If there was a fire / major catastrophe, what's the situation?
6 ~ Shouldn't the whole system be under ITIL Governance?
Perhaps Secretary Lansley / Lord Howe should be informed.
There are other issues which I'm happy to discuss off line.