Where to start ... I arrived at crosshouse A& E department at 9. 30. I was seen by the triage nurse fairly quickly then taken through to the next stage where I was told I would need to see a surgeon to fix the issue. I waited untill 2. 30pm before being moved to the ward where I would see a doctor.
I was not offered food or drink during the day or evening until the night shift auxiliary nurse came in. I asked if I could leave the ward and was told the surgeon would be unhappy if he came up and I was not there, I wanted to go for some food.
It was not untill 10. 00pm I finally saw a doctor who was completely clueless of what to do. I was asked if I wanted to spend the night in hospital or come back tomorrow to get the problem fixed I said neither I had waited over 12 hours to be seen and the look they had on their face was disgusting. I was then taken back down to a& e to be told the issue could of been resolved in the morning with a simple phone call to endoscopy unit for a part for my tube.
Furious is an understatement and let down by the nhs that I often defend
"Experience of hospital"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE Crosshouse Hospital / Endoscopy Crosshouse Hospital Endoscopy KA2 0BE
Posted by Neilsdad1 (as ),
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