This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great courtesy, care and understanding

Posted By Susie Lim

"Great courtesy, care and understanding"

About: Forth Valley Royal Hospital / Clinical assessment unit

(as a service user),

Admitted for 24hours with a possible TIA. I was treated promptly with great courtesy, care and understanding. All emergency tests were completed within my 24 hour stay.

All the staff even though working very long hours were friendly and helpful.

I am now back home in England and would like to thank the staff at Forth Valley Royal Hospital for the excellent care they gave me.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gavin Dolan, Clinical Manager (Acute & Emergency Services), AAU / CAU, Forth Valley Royal Hospital 5 years ago
Gavin Dolan
Clinical Manager (Acute & Emergency Services), AAU / CAU,
Forth Valley Royal Hospital

Submitted on 05/09/2018 at 09:52
Published on Care Opinion at 10:16

Dear Suzie,

Thank you for leaving feedback on the Care Opinion platform. I do very much hope that you are now recovering well at home. Thank you also for sharing your experiences and I am delighted to read that you experienced excellent levels of care whilst in FVRH. I am sure the staff will be glad to know they got it right for you during your stay - I will be sure to share this with them.

Best wishes,

Gavin Dolan

Clinical Department Manager

Acute & Emergency Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k