"Unclear visiting information"
About: Forth Valley Royal Hospital / Clinical assessment unit Forth Valley Royal Hospital Clinical assessment unit FK5 4WR
Posted by Suzy1 (as ),
I was admitted to CAU with loss of sensation in my face and right arm. I felt I received good care and the correct investigations, which were then reviewed by the appropriate speciality.
However on admission my mum was with me and she was advised to leave as there was no room for visitors to stay. This seemed contradictory to the ward information leaflet which advised visiting was open during 11.00am and 20.30pm. The fact my mum was not allowed to stay was difficult and anxiety provoking as my symptoms were linked to a childhood illness that I had little recollection of. This caused difficulty when trying to explain this to medical / specialist Doctors/consultants.
Additionally, I noted some visitors were allowed to stay and others were not. This seemed unfair and not having my mum able to stay added to all our stress levels and anxiety, especially given the nature of my symptoms.