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Excellent

Story from nhs.uk

"Excellent"

About: Bishop Auckland Hospital

What I liked

I visited with my Daughter as her eye was very swollen, it had been for a few days but she was waiting till her GP surgery was open but it started to hurt a lot more so we went to the walk in clinic and she was seen straigh away and treated with eye drops. We werevery impressed as it only too about 6 minutes from when she went in till leaving.

We have visited a few times with different family members and always treated with a smile and fairly quickly.

Thank you very very much, well done!

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Responses

Response from Bishop Auckland Hospital 13 years ago
Bishop Auckland Hospital

Submitted on 09/01/2012 at 09:00
Published on nhs.uk on 10/01/2012 at 04:01

Dear Gillian L,

Thank you for providing feedback on your daughter's recent attendance in the Urgent Care Centre at Bishop Auckland Hospital.

I am very pleased to hear that she had a positive experience and that you were happy with the care she received.

The Trust is grateful for all feedback, positve or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

Tel: 0800 7835774

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