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Very good service despite high workload

Story from nhs.uk

"Very good service despite high workload"

About: Worcestershire Royal Hospital / Accident and emergency

Having been diagnosed with a broken wrist elsewhere I was given an appointment for an X Ray and a consultation. I waited a very long time for teh x ray but this was in icy conditions when trains were cancelled and many people had incurred injuries.

Post X Ray things went very quickly and the plaster room guys were excellent. The consultant explained everything to me and answered my questions and the return visit to have the plaster removed also went smoothly.

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 10/09/2018 at 12:29
Published on nhs.uk at 13:06

Dear Ray,

Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for A&E so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 35435.

Regards,

Patient Experience Team

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