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Care Opinion

Staff helpfulness outside of work

Story from nhs.uk

"Staff helpfulness outside of work"

About: The James Cook University Hospital / Gynaecology

The staff at the gynaecologist clinic at James cook hospital have always been friendly, helpful and courteous at every time I have been to the clinic. Just before xmas I wasn’t feeling too well and they were very attentive, one occassion the clinic was running late and I was going to miss my train back to York. Oneof the nurses helped me by taking me in her car to the railway station and luckily I got my train as I was out at a xmas party that night. I go to the clinic monthly and they are always relaxed and friendly even on the busy shifts

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 09/10/2018 at 14:32
Published on Care Opinion at 14:47

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Gynaecology. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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