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In and out within an hour, and attended to by nice...

Story from nhs.uk

"In and out within an hour, and attended to by nice..."

About: Western Eye Hospital

What I liked

In and out within an hour, during a busy period. Lovely, attentive, respectful, non-patronising people throughout. Came away feeling educated, enlightened, relaxed and with prescription medicines. As good as, if not better, than my private experiences. Would like to mention a Doctor in Despatches. Absolute gent and extremely knowledgeable. Oh, and they all listen - always a welcome factor.

What could be improved

I could see no room for improvement. Everything was extremely satisfactory.

Anything else?

From the Receptionist to the nurse, and from the Doctor to the Pharmacist, everyone was extremely pleasant - and they all expressed an interest in my case.

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Responses

Response from Western Eye Hospital 12 years ago
Western Eye Hospital

Submitted on 21/12/2011 at 14:47
Published on nhs.uk on 24/12/2011 at 04:00

Thank you for taking the time to post your comments. The trust is delighted to hear that you had such a positive experience of care and we thank you for your kind expression of appreciation for our staff.

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