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"Total waste of time"

About: Wansbeck Hospital

What could be improved

The Service, and treating people with respect instead of being treated as a number, or an incumberance.

Anything else?

Turned up for day surgery as per the appointment.

The Hospital did not have me on their list and knew nothing about it !

I am disabled following a stroke, it was a major thing to travel and turn up on time at the hospital, especially as my wife had to take a day off work.

Total waste of time

Story from


Response from Wansbeck Hospital

Thank you for your comments posted on this website. The Trust is sorry to hear of your experiences at Wansbeck General Hospital and would welcome the opportunity to investigate your concerns. If you would like to write to the Trust with details of your concerns we will be able to send you a written response.

The address for your letter is:

Northumbria Healthcare NHS Foundation Trust

Patient Services

Northumbria House

Unit 7/8 Silver Fox Way

Newcastle upon Tyne

NE27 0QJ

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful