"Failure to get urgent appointment"

My Mum went to her GP and has an urgent referral to be seen by Wishaw gynaecology. she was advised by the GP she should be seen within two weeks. As it has almost been two weeks since my mum went to the GP she phoned up Secretaries at Wishaw General who advised her the wait would be at least 8 weeks. My Mum then phoned her GP who advised her to phone back Wishaw as she put the request through marked urgent and she should really be getting seen sooner than that. When she phoned back Wishaw she was told 8 weeks was the waiting time for urgent patients.

My mum is very anxious awaiting this appointment and also now anxious and upset that she should be getting seen sooner. 8 weeks does not seem an appropriate length of time to wait for patients who should be seen within 2 weeks. My worry is that she will not follow the 62 day pathway and also if she requires treatment it will be postponed by an excessive wait for the initial appointment.