"Visit 20/08"

Actual appointment and treatment by staff during appointment was fine but the patronising attitude by the reception staff was neither appreciated or warranted. After sitting in the wrong waiting area in the X-ray department, a receptionist proceeded to come and find me asking repeatedly why I was in the wrong place after she had rather vaguely told me to sit “through there.” This patronising attitude was quite humiliating and not what you need before a medical appointment.