"Exceeded expectations by a very long way, filled..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted via nhs.uk
What I liked
Each member of staff involed in my care was excellent, communicating with me clearly and personally and really setting me at ease. My procedure took place at the new Surgicentre and it was an excellent facility - very clean and very well designed for every part of my care. There seemed to be a very clear system that all the staff were working to, receptionist, nurses and anaestetics and surgeons, and it filled me with confidence. I owe lots of thanks to everyone there, especially my consultant's arthroscopy team, the anaestetist and the nursing team including one particular nurse.
What could be improved
The experience was well beyond my expectations and if the standard can be maintained, then the NHS has a very safe future.