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"Pelvic Repair"

About: Emersons Green NHS Treatment Centre

I wish to say a big thank you to all the staff at Emmersons Green Treatment Centre, you put my mind at ease the moment I walked in the door. Everyone put me first and everyone I came in contact with was so caring and helpful. The consultant, anaesthetists and recovery staff were wonderful. The surgery went as planned, I assumed that I would be in for a few days but was told I could go home the very next day. I mentioned that I didn't feel capable of doing so and was allowed to stay another night. So in the end I had a two night stay and by then I was really confident all would be well when I got home.

I have a dietary problem and the chef came to see me to get my food orders correct. The food was wholesome and lovely. All the staff were a pleasure to meet, they were all happy and very competent, giving assurance every time they saw you. Whilst using the bathroom they were never far away and kept checking that I was coping ok. I cannot give enough praise to the whole team it was a completely different experience to that of a large impersonal hospital. Thank you all again.

Now a week on from my operation I feel that I need not have worried before the op at all.

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Responses

Response from Emersons Green NHS Treatment Centre 5 years ago
Emersons Green NHS Treatment Centre
Submitted on 20/08/2018 at 15:08
Published on nhs.uk at 16:06


Many thanks for taking the time to leave your comment for us.

It's absolutely wonderful to receive such a comprehensive review of the treatment you received during your recent stay. Your praise for all the staff you met is very much appreciated and it is good to hear that you felt so very well looked after. It will be a pleasure to pass on your kind words to everyone involved in your care.

Best wishes,

Emersons Green Treatment Centre

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