"Can never get them on the phone"
Posted via nhs.uk
It is taking me 90mins to try and get blood test results from this doctor surgery over the phone. In 2018 I really don’t understand why a patient should be kept waiting on the phone for so long before that patient even gets to speak to someone. This is not a rare occurrence either this is my 4th time since July that this has happened. I really don’t understand how they can get away with this type of service.