"Poor communication and lack of compassion"

We had a consutant appointment in the Dragn ward.

Although our consultant was present on that day and was seeing other patients for consultations, this consultant would not examine my baby for a suspected condition which required a physical examination.

My baby was only examined by the consultant's registrar, who it was clear had not read any of the notes in advance and did not know anything about my baby's situation or case.

When the registrar's examination was inconclusive and a firm diagnosis was not reached, the consultant still refused to examine my baby or even see us. Instead the registrar kept leaving the room and asking the consultant questions, even though this consultant was only next door in anther office! No clear diagnosis was ever reached.

Very poor experience!