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Required very very Patient patients.

Story from nhs.uk

"Required very very Patient patients."

About: Milton Keynes Hospital / Trauma and orthopaedics

Eventually seen 2.25 hours after appointment time in the Orthopaedics clinic today. Then I was informed I was informed it would be with his registrar and not him!

RESULT Continue with the pain until towards the end of the year. ??

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 5 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 17/08/2018 at 08:05
Published on Care Opinion at 09:05

We are sorry to hear about the poor level of care you received whilst you were in our orthopaedic clinic. We take all feedback seriously and use it to help us improve patient experience and patient safety within our hospital. If you would like to discuss your comments further, please do not hesitate to contact our PALS (patient advice and liaison service) team who will be more than happy to talk this through with you. You can contact them by emailing PALS@mkuh.nhs.uk or by calling 01908 995954. Once again we are sorry about the poor experience you had in our orthopaedic department.

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