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"Sepsis emergency treatment"

About: Diana, Princess Of Wales Hospital / General medicine

I wish to say how pleased I am with the service provided.

8/8/18 my wife was concerned about my high temperature I was having difficulty seeing and standing, she took me to the GP for a 09:20 appointment.

Th GP took my blood pressure, called an ambulance and put me on oxygen.

The ambulance arrived within minutes and transferred me to Diana P.O.W. A&E, who were waiting for me.

The staff were polite and helpful.

The SHO from HDU came to see me and admitted me to his dept.

I was in HDU for two days, and as I recovered was transferred to ward C5, I was discharged 12/8/18.

Throughout this time everyone from GP to discharge team, at every level from porter/domestic to consultant was so polite tolerant and caring, I was extremely impressed. The way the staff treated difficult unreasonable patients impressed me most of all. Even the food was reasonable to good, which considering the distance from kitchen to ward is quite an achievement.

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Responses

Response from Diana, Princess Of Wales Hospital 5 years ago
Diana, Princess Of Wales Hospital
Submitted on 22/08/2018 at 11:37
Published on nhs.uk at 12:06


Hello Richard, thank you for taking the time to outline your experience while in our care. While we appreciate that no one enjoys coming to hospital, we're pleased that we could help you with a smooth pathway and that every member of staff that you came in to contact made it a more comfortable time. We'll make sure that your review is shared internally. Thank you once again.

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