"Horrendous waiting times"

I was referred here by Westmorland General Hospital, whose doctor in PCAS went to the trouble of arranging an 11.30am appointment. I checked in at 11.00am, and after waiting for nearly 4 hours I enquired why no one had been to see/treat me. I was told this ward is a triage ward, so it serves on a first come first served basis, so if you are being referred from a hospital on the Scottish Borders for example, not only is there a 3 hour round trip, you could potentially be waiting for a further 8 hours before you receive treatment, of any kind.

I have never come across such a poorly organised service, that doesnt take into account its patients, with 1 doctor treating up to 50 people per day. I cant blame the staff, as none of them really did anything wrong, except give the referral doctor the impression they did appointments. So there it is folks, we have 1 plastic surgeon covering all areas from the Scottish Borders to Liverpool, 1 imo is a disgrace.

I am now forced to go to Newcastle Freeman Hospital, 'pretend' I have just had the accident at A&E and then be referred into their plastic surgery ward where I would be treated almost immediately. But this is the quickest method of gaining treatment for us poor souls living in the North West. Good luck to you all.