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"Excellent and Quick Treatment"

About: The Mansell Road Practice

I woke on a Friday morning feeling very unwell with symptoms I couldn’t ignore. I phoned the surgery at 10 am and I was given an appointment for 11.30 am. The GP saw me on time and she was excellent in her attitude and attention to my symptoms, which was so reassuring. She sent a prescription directly to my chemist and asked me to submit a urine specimen which would be collected that afternoon from the surgery, which I did. I picked up my prescription from the chemist and was able to use it before going to bed and I believe this enabled me to have a good nights sleep and feel a little better the next day. I’m very lucky to be registered at such an excellent, efficient, professional surgery staffed with really nice, caring people who are doing their best for patients. The reception staff were so busy during my visit but they too were very polite and approachable to patients. The surgery itself is clean, bright, modern and comfortable and I certainly can and will recommend it.

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Responses

Response from The Mansell Road Practice 5 years ago
The Mansell Road Practice
Submitted on 29/08/2018 at 12:06
Published on nhs.uk at 13:06


Thank you so much for your kind words. Your review helps us as a practice to improve and staff feel appreciated for their hard work in providing a safe and effective service and it is always a morale booster for us as a team. It is also helpful to new and current patients of the practice to see how the practice is improving. Always assuring you of our best services.

Mansell Road Practice

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