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when yo can get through on the phone to speak to...

Story from nhs.uk

"when yo can get through on the phone to speak to..."

About: Hexham General Hospital

What I liked

I have attended the family planning clinic at Hexham before, but have now been trying to get through to speak to someone to make another apointment and have been now spoken to 5 different people and been cut off 3 times, this is disgusting.....does no one take appointments, how do you get an appointment?? I would hate to be very ill with treatment like this....good old NHS great service!

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Responses

Response from Hexham General Hospital 12 years ago
Hexham General Hospital

Submitted on 09/12/2011 at 16:29
Published on nhs.uk on 11/12/2011 at 04:00

We are sorry that you have experienced problems with our service. If you would like to contact our Patient Services Department on 0191 203 1340 and provide some more details, we will be able to investigate the issues that you have raised more fully.

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