"Made me sad to realise that a caring ethos is..."
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted via nhs.uk
What I liked
The kindness of the staff nurse in the first ward of 3 that I spent time in. Of the 4 weeks I was hospitalised though only 1 night was spent in the ward of this nurse . Sadly for me the other wards I stayed in for most of my time did not match this!!
What could be improved
Creating a caring attitude in staff. Reading notes to understand patients needs and conditions.
Understanding . A proactive rather than reactive attitude! Cleanliness. Common sense! Maintaining patients dignity. Actually caring for vulnerable patients and making sure they are fed , know they have been fed and are made to eat
Quite a shocking experience. The foundation of the nhs should be full of care and understanding. There was a clear lack of this at all levels. Consultants and doctors were either arrogant,uncaring and dismissive! It's sad to say that it would seem only by letting private sector into running of the hospitals will things improve
Had to fight for everything.
They wanted to discharge me the first night, ended up staying in over 4 weeks.
Information poorly shared between doctors, nurses etc.