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"A and E with a toddler"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Radiology

(as a parent/guardian),

Attended our local A& E department with my toddler on a Sunday mid morning. We were in the dept for a total of an hour and that included time in X-ray too. Staff were really good at making my little boy feel at ease while remaining professional. Great care. Thank you.  

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Responses

Response from Esther Pow, Clinical Nurse Manager, Emergency Care Directorate, NHS Fife 5 years ago
Esther Pow
Clinical Nurse Manager, Emergency Care Directorate,
NHS Fife
Submitted on 14/08/2018 at 09:29
Published on Care Opinion at 10:13


picture of Esther Pow

Dear sbowbabyspink,

Thank you very much for taking the time to tell us about your experience in the A&E department It sounds like it has been a timely and reassuring occasion. It can be a very worrying time for parents and children having to come into the hospital and I am pleased to hear that it has been a very positive one for you and your little boy. I will be happy to pass on your comments to all in the department to let them know how much their efforts have been appreciated.

I hope your little boy has made a good recovery.

Best wishes

Esther

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