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Care Opinion

Not just outstanding, astonishingly so!

Story from nhs.uk

"Not just outstanding, astonishingly so!"

About: St Michael's Hospital (Hayle)

I have just come home from hip surgery 28.07.18 - 02.08.18.

I must have encountered over 30 hospital workers in that time and found every one of them at least kind, courteous, good humoured, professional and hardworking.

To be really honest, I didn't believe such workplaces still existed.

Most of them were outstandingly patient and hardworking and had excellent relationships with both staff and patients.

This includes everyone from the women who served food and drink to the surgeons.

This

hospital is a real treasure.

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Responses

Response from Shelley Jackson, Matron for Respiratory and Neurology, Royal Cornwall Hospitals NHS Trust 5 years ago
Shelley Jackson
Matron for Respiratory and Neurology,
Royal Cornwall Hospitals NHS Trust

Submitted on 20/08/2018 at 16:06
Published on Care Opinion at 20:08

picture of Shelley Jackson

Hi,

Firstly, please accept my apologies for not replying to you sooner. Thank you so much for taking the time to leave us such wonderful feedback. I will make sure that all members of the team, from the MITIE staff to the theatre teams, get to see your lovely comment.


We are very lucky to have such a great team, and I am pleased that it enhanced your stay in hospital. I hope that you are recovering well from your surgery.

Many thanks

Shelley Jackson, Sister, St Michaels Hospital

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