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"Time Gentlemen Please"

About: Tewkesbury Hospital

Pitched up here with a very very minor contact lens issue at 750pm and have been sent by The nurse practitioner to A&E because otherwise the poor love would have been late home for her tea. I thought the whole point of community hospitals and minor treatment centres is to relieve pressures at A&E??

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Responses

Response from Tewkesbury Hospital 5 years ago
Tewkesbury Hospital
Submitted on 03/08/2018 at 13:57
Published on nhs.uk at 14:06


Thank you for taking the time to give us this feedback for Tewkesbury Hospital Minor Injuries & Illness Unit, but we are very sorry that you are not happy with the service you received at the MIIU this week. If you would like to discuss this further with us then please do contact us in confidence on T. 0300 421 8313 or at yourexperience@glos-care.nhs.uk. In the meantime, your comments will be included in our August report for our Senior Managers and also forwarded to the MIIU Manager and our two County MIIU Matrons. Best wishes, Service Experience Team, Gloucestershire Care Services NHS Trust.

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