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Efficient Service

Story from nhs.uk

"Efficient Service"

About: Royal Bournemouth General Hospital / Accident and emergency

Attended A&E at 10am in the morning was seen by a triage nurse and physio and sent for X-Ray then back to physio. Diagnosis and advice given left within an hour.

Thank you

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 5 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 02/08/2018 at 15:43
Published on Care Opinion at 15:51

Dear Anonymous

Thank you for your comments which will be shared with the Emergency Department (ED).

It is always pleasing to hear when a service has run smoothly and a patient seen in a timely manner by the right professional.

The use of Physiotherapists as part of the ED team is relatively new but seems to be helping with rapid assessment and treatment leading to a speedier discharge.

We are pleased you found this to be the case for you and hope that you soon feel better.

Regards

Patient Engagement Team
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