"staff and other patients very helpful"

About: Frimley Park Hospital (Frimley)

What I liked

good atmosphere, buzz about the place

What could be improved

i was never made aware of my pathway identifier

Anything else?

toilets did not have coat hangers in

Story from NHS Choices

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Response from Frimley Park Hospital

Thank you for taking time and trouble to provide us with feedback on your experience. Your observation about the good atmosphere in the unit will be passed on to the urology staff as will your suggestion about coat hangers in the toilets. We are not sure what you mean by ‘pathway identifier’ but would be happy to look into this further for you if you were able to contact our PALS department on palsusers@fph-tr.nhs.uk.

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