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Complete joke

Story from nhs.uk

"Complete joke"

About: Nuffield Health, Bristol Hospital (Chesterfield)

What s complete joke if a hospital

Turned up for an appointment to see a consultant at17.30 for my appointment at 18.40. still waiting at 19.10. only to find out another patient has been waiting for her appointment 1.5 hrs.

Then to be told by a nurse the consultant wasn't even there and his booking system said he had no clients registered that evening.

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Responses

Response from Nuffield Health, Bristol Hospital (Chesterfield) 5 years ago
Nuffield Health, Bristol Hospital (Chesterfield)

Submitted on 15/08/2018 at 10:18
Published on nhs.uk at 13:06

We’re so sorry to hear of the negative experience you have had at our hospital. We would very much like the opportunity to look into this further so we can understand what went wrong and ensure it doesn’t occur again in the future. We’d be grateful if you could contact a member of our team on 0117 906 4860 to discuss your experiences further.

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