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"Results mri scan"

About: Golden Jubilee National Hospital University Hospital Monklands / Neurology

(as the patient),

I was sent for an mri at the golden jubilee by a neurologist consultant I saw in monklands airdrie the golden jubilee told me that it will take 10 days to get my results almost 4 weeks later I’m still waiting I contacted the golden jubilee twice and assured me my mri scans were sent I phoned monklands and was told the secretary was on holiday I then phone back I was told I was under Medinet I have phoned Medinet but cannot get an answer I have left messages still nothing? ?  

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 5 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 03/08/2018 at 15:46
Published on Care Opinion at 15:54


Dear Stuie,

I am very sorry to read this post in relation to your MRI results. I see from your post that the we have confirmed your results have been sent to Monklands, however if I can be of any further assistance please do not hesitate to contact me on 0141 951 5951 or paula.mcphail@gjnh.scot.nhs.uk

Regards

Paula

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Response from Melanie MacLean, Patient Affairs Manager, University Hospital Monklands, NHS Lanarkshire 5 years ago
Melanie MacLean
Patient Affairs Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 07/08/2018 at 11:29
Published on Care Opinion at 15:15


picture of Melanie MacLean

Dear Stuie

Firstly, I am sincerely sorry to read of the delays you have experienced. As you know, your personal details have been passed to me from Paula and I will be in touch with you once I have received an update from my colleagues.

Kind regards.

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