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Very pleased with my care during a traumatic...

Story from nhs.uk

"Very pleased with my care during a traumatic..."

About: Macclesfield District General Hospital

What I liked

I was admitted through A&E for an emergency procedure, I found the A&E staff to be excellent, the SHO was amazing as were all of the nurses, in particular the one who looked after me, No one ever left me in pain or alone for too long and everyone was extremely kind and caring towards me. There is too much bad press about hospital staff and care received, so I think when things are good, everyone needs to know!

What could be improved

Obviously the ward is dated, as is the bedding etc, but no one says its was going to be 5 star! Bathrooms are not great, and there is never any sprays or cleaning equipment available. Everything just old.

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Responses

Response from Macclesfield District General Hospital 12 years ago
Macclesfield District General Hospital

Submitted on 02/02/2012 at 16:00
Published on nhs.uk on 03/02/2012 at 04:01

Many thanks for your positive comments and your feedback on the environment. Patient’s feedback is essential to the Trust in order for us to improve our services for all our users.

Your comments will be passed on to the Emergency Department where we hope the staff members will be recognised. It is always encouraging for staff to have positive feedback and is a boost to morale.

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