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I was nervous but they made me feel comfortable

Posted By tich

"I was nervous but they made me feel comfortable"

About: East Surrey Hospital

(as the patient),

I went for my appointment for the treatment (neck biopsy/aspiration) I was told I was on a cancer path so I was so nervous and worried out of my head but when I got to the hospital and went into the room the doctor was so nice and then when I went to ultra sound department the staff I had there was excellent made me feel really comfortable and relaxed the procedure didn't take long at all I thank you too the staff that helped me today you are the best :)

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Responses

Response from Diane Mcfeeters, Operations Manager, Diagnostic Imaging, Surrey & Sussex Healthcare Trust 5 years ago
Diane Mcfeeters
Operations Manager, Diagnostic Imaging,
Surrey & Sussex Healthcare Trust

Submitted on 02/08/2018 at 23:31
Published on Care Opinion on 03/08/2018 at 10:34

Dear tich,

Thank-you for taking the time to post such positive comments- particularly at this very anxious time. The staff appreciate your kindness.

Kind regards

Diane

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by tich (the patient)

Thank you Diane I loved all the card I got from you all and i would live to send you flowers and a card but I will always remember you guys you are all awesome:)

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