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"Excellent, sympathetic treatment"

About: Torbay Hospital

What I liked

My brother was taken by ambulance to the A&E Department on 30th September 2011 where, unhappily, he subsequently died.

Although obviously grieving for him I feel I have to commend the treatment he received. He was dealt with immediately and efficiently and we were treated with courtesy and consideration.

At a time when the NHS is under enormous pressure, and sometimes receiving unhelpful comments in the media, I felt I had to place on record my gratitude for the care he received and the sympathetic and professional way we were treated.

What could be improved

Nothing - your staff were exemplary.

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Response from Torbay Hospital

Thank you for taking the time to comment. We are pleased to hear about your positive experience, however, we are saddened by your family's loss and would like to extend our condolences.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful