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"Fantastic Surgery"

About: Upper Gordon Road Surgery

I cannot speak highly enough of the Practice.

This is definitely the Best surgery in Camberley.

I have recently had two experiences which confirm the above.

Firstly with an ongoing back problem I was referred to the Pain clinic.

This is wonderful you are seen by 3 physiotherapists, and a Dr and get a talk on pain management and referrals for treatment.

All of which I have done and followed the advice given.

My second experience is very recent and concerned a cyst on my back which had become infected and quadrupled in size.

I did go to A&E it was so painful but felt I was not an emergency.

They advised phoning NHS direct for an out of hours GP which I did but, having already booked an appointment with my GP for the next day I didn't see a Dr.

When I did see my Dr she was horrified and said it had to be removed.

She called in another Dr who hitherto I had found a bit abrupt.

What a star he turned out to be.

He told me to come back that evening 7.40pm and he would remove it.

Which he did - I cannot explain the relief and gratitude I felt, that someone had actually taken a decision and acted on it so quickly.

I went back the next morning and had it checked again.

Thank You - Dr

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Responses

Response from Upper Gordon Road Surgery 5 years ago
Upper Gordon Road Surgery
Submitted on 13/08/2018 at 18:05
Published on nhs.uk at 19:06


Thank you very much for your kind words of support for the practice and the Community Pain Service, I will make sure this is passed on to the wiser practice team.

I am so pleased that we were able to see and treat you quickly and efficiently and that the treatment gave you such immediate relief. It is always nice to receive positive feedback and We will make sure this is shared amongst the team.

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