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"First visit"

About: Potters Bar Community Hospital

Today was my 1st visit for a an ultra sound scan ( I have had this scan at other hospitals previously ) I arrived well over an hour early as left early to try to find the hospital, so I was prepared for a long wait, The lovely lady left her lunch to see me straight away and I was actually back at home by the time my appointment should have been, she was polite efficient and chatty, I felt very good about the appointment. I was amazed at how clean and pleasant smelling the hospital was and the toilets were clean and easy to find - Parking was good and non stressful, - what I saw of the grounds was so very clean tidy and pleasant and at reception when we 1st arrived we were told that there was a garden if we wanted to sit in it - my overall comments is wow, wow, wow, well done !

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Responses

Response from Potters Bar Community Hospital 5 years ago
Potters Bar Community Hospital
Submitted on 01/08/2018 at 09:35
Published on nhs.uk at 12:06


Thank you very much for taking the time to provide feedback on your recent visit to Potters Bar Community Hospital.

We are very pleased to hear how happy you with both with the facilities and with the staff.

We will ensure your feedback is passed on to the relevant Trusts (Royal Free NHS Foundation Trust and Hertfordshire Community NHS Trust).

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