"I will feel comfortable returning to the Unit -..."

What I liked

The respectful and warm manner with which I was dealt by the Women's Investigation Unit (Colposcopy clinic).

What could be improved

Access to the Unit. As I brought my 6-month old with me in a pram, the only way through without lugging her and her pram up 2 flights of stairs was to cut through a ward filled with patients in their nightclothes! Not only is this a health and safety risk for outpatients and their companions (note: a 6-month baby in tow!), it was quite embarrassing to have to go through an in-patient ward and may have made those patients feel uneasy. Please consider an alternative access route, or relocate the Unit itself to a more accessible place.

Anything else?

Some parts of the hospital that I had to walk through in order to reach my destination looked a bit grim in terms of decor and did not feel welcoming. Reminded me of the medical school; a bit creepy and lonely corridors.