This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Asthmatic breathing difficulties

Posted By MFox1

"Asthmatic breathing difficulties"

About: Borders General Hospital / General Medicine

(as the patient),

3rd time in ambulatory care due to athsmatic breathing difficulties

mau twice, ambulance twice and a&e once

I couldn’t breathe due to athsma

Lots of treatments and tests

The care was exceptional

Staff went above and beyond to ensure my health

Follow up provided

Extremely satisfied

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lynne Boyle, Senior Charge Nurse, Medical admissions ward, Borders General Hospital 5 years ago
Lynne Boyle
Senior Charge Nurse, Medical admissions ward,
Borders General Hospital

Submitted on 01/08/2018 at 22:56
Published on Care Opinion on 02/08/2018 at 09:46

Dear MFox1

Thank you for taking the time to feed back on your recent experiences of care in MAU and Ambulatory Care as well as A&E. I'm very pleased to hear that you felt so well cared for whilst undergoing tests and treatments. This is the level of care that we aim to provide for every patient.

Ward staff will be very grateful for your positive feedback and I will ensure this is shared with them.

I hope that you are now feeling much better and thanks again for responding via Care Opinion - it is a great platform for us to get feedback and to take opportunities to learn from patients' experiences in order to further develop our service.

Regards

Lynne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Gareth Clinkscale, General Manager - Unscheduled Care, NHS Borders 5 years ago
Gareth Clinkscale
General Manager - Unscheduled Care,
NHS Borders

Submitted on 02/08/2018 at 16:52
Published on Care Opinion at 19:50

Dear MFox1,

I was also delighted to read about your recent experience! Thank you for taking the time to share this on Care Opinion. We'll make sure your comments are shared with the team.

Best wishes,

Gareth

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k