This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A lovely hospital where patients are truly...

Story from nhs.uk

"A lovely hospital where patients are truly..."

About: Hospital Of St Cross (Rugby)

I have had a total knee replacement then follow up physiotherapy and the whole experience I had was second to none...the staff were so kind and considerate with a great deal of patience.... and I felt as if I was taking part in the work that the physiotherapists were doing with me.....they are all so committed to their patients getting back to good health.....I would like to say a big thank you to everyone....some other hospitals need to take a leaf out of their book...I truly felt important to them...which is a great feeling for a patient to have.

Thank you so much St Cross for all your Kindness and help.....Liz Norton

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hospital Of St Cross 5 years ago
Hospital Of St Cross

Submitted on 30/07/2018 at 15:06
Published on nhs.uk at 16:06

Dear Liz,

Thank you very much for posting your review on NHS Choices about your experience of physiotherapy and orthopaedic surgery at the Hospital of St Cross.

I hope you are continuing to recover well after your operation.

I was so pleased to read how our staff were so kind and made you feel so well cared for and important.

I have passed on your comments to the team, who were thrilled to read them.

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k