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"It made what could have been a very unpleasant few..."

About: Heartlands Hospital

What I liked

The staff were friendly, patient, informed, caring and took the time to look after me. I spent 3 weeks in hospital and it was made bearable by the kind and caring staff.

What could be improved


Anything else?

Just to say a huge thank you to all of the staff.

Story from


Response from Heartlands Hospital

Thank you very much for your feedback and we are glad to hear you received very good treatment from our staff, which should be the same we expect for all our patients.

If you could let me know via this site which ward you was on during your stay, I can then ensure your feedback is passed on to the ward staff.

Thanks again

Catherine Williams

Patient Engagement Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful