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"Lovely staff but medications need to be checked"

About: Beardwood Hospital

I had a endoscopy done nurses where lovely the consultant was abrupt and he was at the consultation aswell. He seemed annoyed about the nurse not putting a thing in my arm for sedation which nearly resulted in me not getting sefation. I have a heart problem and didnt think l would cope well without sedation and thst l was getting talked out of it. Also my heart rate was 140bpm so l was pretty nervous. After the procedure l didnt see the consultant l was given medicatiin off the nurses because l tested positive for h pylori which l didnt have a clue about. My main concern was one of the antibiotics was not suitable for me with my heart problem which the consultant was aware off and could have caused me cardiac arrest which is worrying. Nobody answers the phone so l left a message and was called back. The medication was changed and l went to pick it up. I understand consultants are busy but medical background needs to be properly checked. All this was disscussed before procedure and the consultation. The nurses and the relaxed feel of the hospital was excellent so just wish there hadnt been any problems.

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Responses

Response from Beardwood Hospital 5 years ago
Beardwood Hospital
Submitted on 24/07/2018 at 08:03
Published on nhs.uk at 10:05


Hello Sharon,

Thank you for your feedback. We are glad your experience with our Nursing team was positive however we are concerned with your comments on the Consultant you saw and the medication you were prescribed. We are aware you contacted the ward who then liaised with the Consultant and Pharmacy department and your medication was then changed accordingly.

Best regards, Alex

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