"Rude, unhelpful and uncaring doctor"

I arrived at the Urgent Care unit with a swollen face and a temperature. I encountered two doctors; one was hostile,unhelpful and grumpy, the other was nice but unfortunately I had to deal with the former.

I had a throat infection which then spread to my tooth and I was in a lot of pain and actually delirious. He told me I had a temperature and that I needed antibiotics quickly. He said that he wasn't a dentist but that I had to see one urgently (even though it was after 5pm and mine was closed) I tried to point out that the infection started in my throat and was still unable to swallow but he wasn't having it. He looked distinctly irritated.

I had a piece of paper shoved at me with some numbers/addresses of places which could treat me after hours (In central London!! ) When I called these numbers, I was told that the hospital had given me incorrect information and that they could not see me. I then trekked into Central London on the underground following one of their other leads but when I got there they also looked puzzled and sent me away. I arrived home exhausted, delirious and in extreme pain.

The next morning my face was really swollen; I was hot and very dizzy and looking very scary indeed. I eventually managed to get a dentist to prescribe me some antibiotics which could have easily been given to me by the doctor as I had a throat infection as well as a tooth infection. Are throat issues also not in their remit then??? This would have saved me from staggering around Central London for hours and having an extremely painful, sleepless night. At least make sure that the information you give to patients is correct. DO NOT give anyone else that piece of paper with incorrect details. I call it inhumane. I wouldn't treat an animal like that.