This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"treatment"

About: Thornbury Hospital (Sheffield)

on my recent surgery at thornbury l found the night staff absolute fantastic , very friendly , then the morning staff arrived , they were bitter ,no smiles and seemed out for a argument , although l used the best of manners, l dreaded them coming to the hostpital room , the physiotherapist came telling me to do impossible movements, l tried explaining that l had srugery15 hours ago and due to the swelling l couldn't move my arm , who then told a nurse to remove my post recover bandages causing further swelling and risk of infection and caused further swelling , l felt like l was a burden , don't know why l was treated like this , l was a nhs patient ,thats the only thing l could think of why l was been treated like this , this is the 2nd operation l have had with the same surgeon who was so polite and helpful ,l think the staff there should follow suit , l ended up getting ready and walked out even though in extreme pain . my experience other than the surgeon and the night nurses was not nice and has caused me much distress and will never go back to thornbury , and definitely taking this further

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Thornbury Hospital 5 years ago
Thornbury Hospital
Submitted on 03/08/2018 at 10:53
Published on nhs.uk at 12:06


I am extremely sorry to read your review and hear of your experience. I would be most grateful if you could contact helen.hancock@bmihealthcare.co.uk and provide your details so that we can fully investigate your concerns and I will write back to you with the findings of my investigation. Marge Falconer, Executive Director.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k