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Excellent care from start to finish

Posted By Billywhiz

"Excellent care from start to finish"

About: Forth Valley Royal Hospital / Urology

(as the patient),

I had an operation for Trans urethral removal of bladder tumour (TURBT)

Theatre staff, day shift nurse, night shift nurse and surgeon provided excellent care from start to finish. I was treated with dignity. Then catheter required after chemotherapy. The staff made you feel at ease and relaxed.

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Responses

Response from NHS Forth Valley 5 years ago
NHS Forth Valley

Submitted on 27/07/2018 at 11:15
Published on Care Opinion at 11:18

Dear Billywhiz

Thank you for taking the time to get in touch, I am pleased you had a positive experience when you came for your operation. It is always lovely to hear from our patients about their experience, I am so pleased to hear that you were made to feel relaxed and at ease, it can be quite worrying coming into hospital, and to have that reassurance from staff must make all the difference.

I will share your feedback with the teams, who I am sure will be delighted to hear from you. I hope you have a speedy recovery.

Best wishes

Roslyn Grant

Clinical Service Manager - Urology/OMFS/Orthodontics/ENT/surgical skin team

Corporate Offices

Forth Valley Royal Hospital

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