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"Thank you for all your hard work and care"

About: General practices in Greater Glasgow & Clyde

(as a service user),

I changed my GP practice when I moved house, and took a recommendation from a friend to join Northcote medical practice in Glasgow. I've been with them for about 18 months now, possibly longer, but each time I've had an interaction with the practice I've been so impressed with how I am treated, the range of services they offer, how quickly they resolve my problems and how lovely all the staff are. I don't think I've seen the same doctor or nurse twice, but every clinician has been thorough, listened carefully and asked questions, and I've felt reassured and confident in their advice and treatment plan. I really don't see how they could improve on anything. I felt that I had to share my experience to tell them how valued they are, and to thank them for all their hard work and care.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/07/2018 at 15:08
Published on Care Opinion at 15:12


picture of Nicole McInally

Dear Glasgow West

Many thanks for taking the time to post on Care Opinion.

I am pleased to read about how impressed you are with the care and treatment you have received from Northcote Medial Practice. I will share you post with the Practice and I am sure they will appreciate your kind words.

Kind Regards

Nicole

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