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Hip Replacement Surgery

Story from nhs.uk

"Hip Replacement Surgery"

About: Solihull Hospital / Trauma and orthopaedics

My 80 year old mum was admitted for hip replacement surgery on 13th July where she was treated exceptionally well from admission to discharge. The nursing staff were very attentive and patient and nothing was too much trouble. They were dedicated and professional with some going above and beyond to care for my mum where she felt safe and well supported . We would like to say thank you to everyone involved in her care. She actually said she had enjoyed her stay! She remarked that the food was excellent too! Well done to you all and thank you again for keeping my mum well, happy and safe.

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Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital

Submitted on 25/07/2018 at 14:19
Published on nhs.uk at 15:06

Dear KJR25

Thank you for taking the time to post your feedback following your mother’s recent experience at Solihull Hospital for a hip replacement.

I am so pleased to read that you felt your mom was treated exceptionally well and supported throughout and well informed by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the Senior Manager’s and their team, who I'm sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback.

Kind Regards

M Campbell

Patient Services

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