Poor customer service
Lack of care or regard for service users
poor time keeping
little action lots of looking busy (observations of a 15 year old!!)
Some poor GP's
Don't ring when appointment booked- arrogance at it's best
Surgery that tells you what they expect from you but nothing about what you can expect from them. Poor customer care culture
Would give a negative score
"AVOID terrible customer care and service other..."
About: The Scott Practice The Scott Practice Doncaster DN4 0TG
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses