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"Back on my feet again"

About: Crosshouse Hospital / Physiotherapy Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

I was unable to weightbear without agony arthritis,ataxia. Many thanks to Jessica, Fiona and Lisa who managed to get me back on my feet again there hard work and knowledge of their profession was tremendous thanks 

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 25/07/2018 at 14:44
Published on Care Opinion on 26/07/2018 at 12:04


picture of Eunice Goodwin

Dear 1john,

That truly is tremendous. I will be delighted to pass this on to the teams. I am sure they will be delighted with such a lovely 'pat on the back'. Thank you for taking time to let us know how helpful Jessica, Fiona and Lisa were in your recovery to get you back on your feet.

I hope your recovery and mobility continues to improve,

Best wishes,

Eunice

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