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Great experience in urgent care

Story from nhs.uk

"Great experience in urgent care"

About: Homerton University Hospital / Accident and emergency

Great experience today following a bicycle accident last night resulting in broken bone. Seen quickly in each department iattended, including xray and initial screening.

The member of staff in injuries was particularly great, caring, attentive, respectful and largely contributed to the pleasant experience in what can be an unpleasant place. Thanks.

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Responses

Response from Homerton University Hospital 5 years ago
Homerton University Hospital

Submitted on 19/07/2018 at 18:58
Published on nhs.uk at 19:06

We are really pleased to hear about you having a great experience despite your injury. Your comments have been shared with the teams. We'd love to be able to know who the individual member of staff was that made all the difference so we can add our thanks to them for role modelling the Homerton Values. If you have any further feedback, comment or query please feel free to contact our Patient Advice and Liaison Service (PALS) on tel. 020 8510 7315, or text 07584445400, or email huh-tr.PALS.Service@nhs.net.

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