This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Respected local hospital"

About: Shotley Bridge Hospital Site / General surgery

I had an operation on my leg in April at Shotley Bridge Hospital. The staff were very pleasant and reassuring. I was given a cup of tea while I waited in my own little room. I had been told to take a dressing gown and slippers and I changed into these before my operation.

After my operation I was wheeled back to my room where I got changed into my outdoor clothes and was given a cup of tea and a small packed of biscuits, which was very welcome. I was very impressed with the whole set-up.

A few weeks later I had to go to Durham for a further op. on the same place. I was VERY disappointed at the set-up there. Into the theatre, change clothes in front of everyone, after the op. get dressed again and told "You can go now".

Give me Shotley Bridge every time, not that I want another operation!, but because it is OUR hospital and we NEED it. Consett is getting bigger as more and more houses are being built, even in the hospital grounds, so there are more and more people who will need the hospital.

Please save Shotley Bridge Hospital.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Shotley Bridge Hospital Site 5 years ago
Shotley Bridge Hospital Site
Submitted on 11/09/2018 at 11:09
Published on nhs.uk at 12:06


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k