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"Simply the best"

About: Chineham Medical Practice

After reading so many complaints I feel I must write something in contrast. I have been with this surgery for many years. I have found nothing to complain about only praise to give. Yes you have to wait for a non urgent appointment but if you have a problem you will be spoken to by a doctor and seen straight away if it’s needed.

I have never felt that ive been rushed or disregarded. The GP I usually see is very caring and has extreme patience.

I would also like to praise the nursing and office staff. I need regular blood tests somhave regular contact with the surgery. The office staff are very polite and helpful. The nurses are friendly and with one individual I don’t even feel the needle when I have my blood test taken!

I honestly cannot fault our surgery. We should be grateful that they are so good. I’ve heard such horror stories that other friends have gone through with their surgery. I really think we should show our appreciation more.

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Responses

Response from Chineham Medical Practice 5 years ago
Chineham Medical Practice
Submitted on 17/07/2018 at 20:26
Published on nhs.uk at 21:06


Thank you very much for your very kind comments and for taking the time to post them.

We have a great team at the surgery and it is difficult not to feel demoralised by the people who feel aggrieved and react by post sweeping negative comments.

We are relaunching our patient participation group at the surgery next Monday evening (23/7/18) and welcome new faces to help us be the best for our patients.

If you are interested in taking part, please call and speak with Emma, our Practice Manager.

Dr Keith Ollerhead

Senior Partner, Chineham Medical Practice

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