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Wonderful

Story from nhs.uk

"Wonderful"

About: Arrowe Park Hospital

My gorgeous dad has recently been a patient on ward 22 APH for about 2 weeks.

The professional caring manner in which he was treated was so comforting.

One Staff nurse was so lovely to him, she had such a lovely manner and dad felt reassured by her. She was there every time I visited ( 4x 12hr shifts) and she never complained.

Also the Dr went way beyond in making sure we were well informed and explained everything...amazing communicator, and done in such a lovely way. She didn't speak to my dad in a childish or condescending manner, but on a level in a way he understood.

Also specialist vascular nurse was very empathetic and lovely

All the carers and domestics without exception were lovely too

We will be sending a thank you to them , but please let the bosses know what absolute diamonds they have on ward 22. THANK YOU !!!!

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Responses

Response from Arrowe Park Hospital 5 years ago
Arrowe Park Hospital

Submitted on 23/07/2018 at 07:37
Published on nhs.uk at 08:05

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback about your father's experiences on Ward 22. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to the matron to share with her team, and wish your father well for his recovery.

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